Description

This is comprehensive awareness training about the International Digital Customer Experience standard (IDCXS2022).

Who should attend: 

Anyone who wishes to understand all the aspects of the International Digital Customer Experience standard (IDXS2022). No previous experience in standards, consulting and certification needed.

What attendees will learn:

• Who we are at ICXI
• What the IDCXS2022 is
• Benefits of the standard
• Model elements
• Implementation process
• IDCXS2022 criteria & performance levels
• Certification process

Duration: 1 day (8 hours)

Price: contact us for price and further info