Navigators are AI-powered online tools designed to revolutionise how organisations measure and enhance their performance.
Navigators provide deep insights into key areas such as employee happiness, customer experience, and business effectiveness—delivering data-driven recommendations that empower organisations to make smarter decisions, improve engagement, and drive sustainable growth.
Whether you’re looking to boost productivity, enhance leadership, or strengthen customer relationships, our Navigators offer a fast, affordable, and impactful solution tailored to your needs.
Our new Navigators are suitable for every type of organisation / Industry / Sector, some examples shown in the table below.
| Sector/Industry | Employee Happiness & Wellbeing | Customer Experience | Business Director |
|---|---|---|---|
| Healthcare | ✓ | ✓ | ✓ |
| Education | ✓ | ✓ | ✓ |
| Banking & Financial Services | ✓ | ✓ | ✓ |
| Retail & E-Commerce | ✓ | ✓ | ✓ |
| Hospitality & Travel | ✓ | ✓ | ✓ |
| Telecommunications | ✓ | ✓ | ✓ |
| Government & Public Services | ✓ | ✓ | ✓ |
| Manufacturing | ✓ | ✓ | ✓ |
| Professional Services | ✓ | ✓ | ✓ |
| Real Estate | ✓ | ✓ | ✓ |
| Energy and Utilities | ✓ | ✓ | ✓ |
| Fitness and Wellness | ✓ | ✓ | ✓ |
| Transport and Logistics | ✓ | ✓ | ✓ |
| Non-Profit & NGOs | ✓ | ✓ | ✓ |
| Event Management | ✓ | ✓ | ✓ |
In fact suitable for every type of organisation not just those industries listed above
Implementation Process
Implementation Process
Self-Assessment
The organisation completes the Navigator assessment independently, using our Al-driven tools for immediate insights and recommendations.
Assisted Assessment
A Consultant works alongside the organisation’s team to guide and support them through the Navigator assessment process.
Outsourced Assessment
The entire Navigator assessment is managed and executed by a Consultant, providing a full, hands-off experience for the organisation.
Technical Information
AI-Driven Data Analytics:
Real-Time Insights: The Navigators use machine learning algorithms to process assessment and survey data in real time, providing organisations with immediate feedback and actionable recommendations.
Comprehensive Maturity Assessment and Survey Mechanisms:
- Core Dimensions: The Navigator assesses organisations across key organisational criteria such as leadership, teamwork, career control, organisational effectiveness, processes, and much more.
- Management Maturity Assessment and Employee Feedback in One System: Seamlessly integrates both employee and management assessments, providing a unified view of organisational wellbeing.
Actionable AI Insights and Recommendations:
- Customised Action Plans: Based on the results of your Navigator, Maturity Assessment and employee feedback, the system generates specific, data-driven recommendations for each key performance area.
Prioritisation of Issues: The AI identifies the areas with the highest impact potential, allowing organisations to focus on the most critical issues first.
Why Choose Our Navigators?
- AI-Powered Insights: Instantly identify key areas for improvement and future trends.
- Comprehensive Assessments: Gain a 360° view of employee wellbeing and organisational effectiveness.
- Actionable Strategies: Data-backed recommendations to enhance leadership, teamwork, and recognition.
- Benchmarking: Compare your performance with industry leaders and set clear improvement goals.
- Scalable for All: Whether you’re a small business or a global enterprise, the Navigator adapts to your needs.
Get Recognised with ICXI Certification
Achieve credibility and showcase your commitment to employee happiness with an official ICXI Performance Certification. Our verification process ensures your business meets global best practices in employee wellbeing.
Comprehensive Reporting
Customers receive both an Executive Summary Report and a comprehensive Online Report:
The Benefits of Certification
- Boost Your Brand: Stand out as an employer of choice and industry leader.
- Retain Top Talent: A happy workforce means better retention and productivity.
- Attract Clients: Show clients you prioritise employee wellbeing and excellence.
