Accredited Consulting Partners

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Our Partnership Model

We have Accredited Consulting Partners (ACP) across the world and their role is to assist organisations implement our Standards and assist organisations towards BSI Certification.

Accredited ACP’s are fully qualified by ICXI to assist organisations implementing all of our standards.

Interested In Becoming An Implementation Consulting Partner?

Not just anyone can become an ACP.

To be a valid candidate, you will need experience and expertise in 5 of the following:

  • Digital Transformation
  • Customer Experience Management
  • Customer Journey Mapping
  • 6 Sigma and/or Lean Sigma
  • Internal / External Auditing
  • Process Management / Journey Mapping / Process Mapping
  • Awareness of digital channel delivery
  • Complaints Management
  • Voice of Customer Measurement
  • Total Quality Management
  • Investors In People / Employee Happiness
  • People Performance Improvement
  • Customer Service Management
  • Voice of Employee Measurement
  • EFQM
  • Strategic Planning

Current Partners

Total Solutions india Logo
India
INDEVCO-Consultancy
QATAR
V2-Consulting
Brazil
ley hill solutions
United Kingdom
HF Customer Experience Consulting Logo
Mozambique
CX-BeLux
Belgium & Luxembourg
CMI
Mongolia
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Indonesia
ICTD Logo
United Arab Emirates
South Africa
Wakabayashi
USA
LAB experience
MENA Region