Our Partnership Model

We have Accredited Consulting Partners (ACP) across the world and their role is to assist organisations implement our Standards and assist organisations towards BSI Certification.

Accredited ACP’s are fully qualified by ICXI to assist organisations implementing all of our standards.

Become a Certified ACP

Become a Certified ACP

Interested In Becoming An Implementation Consulting Partner?

Not just anyone can become an ACP.

To be a valid candidate, you will need experience and expertise in 5 of the following:

Digital Transformation

Awareness of digital channel delivery

People Performance Improvement

Process Management / Journey Mapping / Process Mapping

Complaints Management

Customer Service Management

Customer Experience Management

Voice of Customer Measurement

Voice of Employee Measurement

Customer Journey Mapping

Total Quality Management


6 Sigma and/or Lean Sigma

Investors In People / Employee Happiness

Strategic Planning

Internal / External Auditing

Current Partners

United Kingdom

Proseed Corporation Logo


Lab Experience

MENA region


South Africa

United Arab Emirates


Saudi Arabia


Belgium & Luxembourg

V2 Consulting