Why Education is key
When we look back over the past 15 years since customer Experience (CX) has become more and more vogue, we at ICXI always thought there were still a few things missing:
- Formal CX “education programmes”.
After several years of research, development and many experts engagement and involvement – we cracked the code! And are pleased to announce through our Partnership with a leading UK University, the worlds FIRST MSc in Customer Experience and Service Management:
Post Graduate Masters (MSc) in Customer Experience and Service Management
Post Graduate Certificate (PG Cert) in Customer Experience and Service Management
Post Graduate Diploma (DiP) in Customer Experience and Service Management
