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Frameworks – Publications (PDF)

Categories

Frameworks – Online Assessments

CXF2024 – Digital Customer Experience Framework – Assessment

$499.00

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DCXF2024 – Digital Customer Experience Framework – Assessment

$499.00

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EHWF2024 – International Employee Happiness and Wellbeing Framework – Assessment

$499.00

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Standards – Publications (PDF)

ICXS2024 – International Customer Experience Standard (pdf)

$149.00

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IDCXS2022 – International Digital Customer Experience Standard (pdf)

$149.00

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IEHWS2023 – International Employee Happiness and Wellbeing Standard (pdf)

$149.00

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Standards – Online Assessments

Education & Learning

MSc – Customer Experience and Service Management

CERT – Customer Experience and Service Management

DIP – Customer Experience and Service Management

Books & Guidelines

Navigator Assessments

ICXN2024 Customer Experience Navigator

$499.00

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IDCXN2024 Digital Channels Customer Experience Navigator

$499.00

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Navigator Publications

Navigator Offers

Please contact us for more information on Implementation and Endorsement certification and much more.

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