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Robert Keay
2025-01-17T08:21:34+00:00
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Standards – Publications (PDF)
ICXS2024 – International Customer Experience Standard (pdf)
$
149.00
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IDCXS2022 – International Digital Customer Experience Standard (pdf)
$
149.00
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IEHWS2023 – International Employee Happiness and Wellbeing Standard (pdf)
$
149.00
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Books & Guidelines
Standards – Online Assessments
ICXS2024 – International Customer Experience Standard (Online Assessment)
$
950.00
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IDCXS2022 – International Digital Customer Experience Standard (Online Assessment)
$
950.00
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IEHWS2023 – International Employee Happiness and Wellbeing Standard (Online Assessment)
$
950.00
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Education & Learning
MSc – Customer Experience and Service Management
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CERT – Customer Experience and Service Management
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DIP – Customer Experience and Service Management
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Books & Guidelines
Customer Happiness on the Horizons: How to achieve Customer Happiness and Loyalty influenced by Happy Employees
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0.00
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Seeing Round Corners: White Paper, by Philip Forest, President of International Customer Experience Institute
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