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Frameworks – Publications (PDF)

CXF2024 – Customer Experience Framework PDF

$99.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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DCXF2024 – Digital Customer Experience Framework PDF

$99.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED TO YOU

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EHWF2024 – Employee Happiness and Wellbeing Framework PDF

$99.00

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Categories

Frameworks – Online Assessments

CXF2024 – Digital Customer Experience Framework – Assessment

$499.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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DCXF2024 – Digital Customer Experience Framework – Assessment

$499.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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EHWF2024 – International Employee Happiness and Wellbeing Framework – Assessment

$499.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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Standards – Publications (PDF)

Standards – Online Assessments

ICXS2024 – International Customer Experience Standard (Online Assessment)

$950.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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IDCXS2022 – International Digital Customer Experience Standard (Online Assessment)

$950.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED TO YOU

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IEHWS2023 – International Employee Happiness and Wellbeing Standard (Online Assessment)

$950.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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Education & Learning

MSc – Customer Experience and Service Management

CERT – Customer Experience and Service Management

DIP – Customer Experience and Service Management

Books & Guidelines

Customer Happiness on the Horizons: How to achieve Customer Happiness and Loyalty influenced by Happy Employees

$0.00

Claim your FREE copy now!

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Seeing Round Corners: White Paper, by Philip Forest, President of International Customer Experience Institute

$0.00

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Navigator Assessments

ICXN2024 Customer Experience Navigator

$499.00

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IDCXN2024 Digital Channels Customer Experience Navigator

$499.00

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Navigator Publications

Navigator Offers

Please contact us for more information on Implementation and Endorsement certification and much more.

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