Online ShopRobert Keay2025-02-18T18:02:24+00:00

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Navigator Publication Bundle Available Now!

Navigators – Publications (PDF)

IBDN2025 Business Director Navigator Explanation and Implementation guides (pdf)

£95.00

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ICXN2025 Customer Experience Navigator Explanation and Implementation guides (pdf)

£95.00

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IEHWN2025 Employee Happiness and Wellbeing Navigator Explanation and Implementation guides (pdf)

£95.00

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Categories

Navigators Publications
Navigators Assessments
Standards Publication
Standards Assessments
Education & Learning
Books & Guidelines

Navigators – Online Assessments

IBDN2025 Business Director Navigator (Online Assessment and Certification)

To purchase this navigator please visit the Navigator Access Portal
Navigator Access Portal

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ICXN2025 Customer Experience Navigator (Online Assessment and Certification)

To purchase this navigator please visit the Navigator Access Portal
Navigator Access Portal

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IEHWN2025 – Employee Happiness and Wellbeing Navigator (Online Assessment and Certification)

To purchase this navigator please visit the Navigator Access Portal
Navigator Access Portal

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Standards – Publications (PDF)

Standards – Online Assessments

ICXS2019 – International Customer Experience Standard (Online Assessment)

£950.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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ICXS2024 – International Customer Experience Standard (Online Assessment)

£950.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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IDCXS2022 – International Digital Customer Experience Standard (Online Assessment)

£950.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED TO YOU

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IEHWS2023 – International Employee Happiness and Wellbeing Standard (Online Assessment)

£950.00

ONLINE ASSESSMENT. THE ASSESSMENT LINK WILL BE EMAILED

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Education & Learning

MSc – Customer Experience and Service Management

CERT – Customer Experience and Service Management

DIP – Customer Experience and Service Management

Books & Guidelines

Customer Happiness on the Horizons: How to achieve Customer Happiness and Loyalty influenced by Happy Employees

£0.00

Claim your FREE copy now!

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Seeing Round Corners: White Paper, by Philip Forest, President of International Customer Experience Institute

£0.00

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