Description
This training prepares individuals to perform and deliver in the role of Internal Auditors regarding the International Customer Experience standard (ICXS2019).
Who should attend:
Anyone who wants to or is identified by organizations to become a Internal Auditor of the International Customer Experience standard (ICXS2019). No previous experience in standards, consulting and certification needed but highly recommended.
What attendees will learn:
- Who we are at ICXI
- Background to ICXS2019
- The standard’s criteria
- Auditing ICXS2019
- Auditing practices
Duration: 2 days (16 hours)
Price: contact us for price and further info
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