Description

This training prepares individuals to perform and deliver in the role of Internal Auditors regarding the International Customer Experience standard (ICXS2019).

Who should attend: 

Anyone who wants to or  is identified by organizations to become a Internal Auditor of  the International Customer Experience standard (ICXS2019). No previous experience in standards, consulting and certification needed but highly recommended.

What attendees will learn:

  • Who we are at ICXI
  • Background to ICXS2019
  • The standard’s criteria
  • Auditing ICXS2019
  • Auditing practices

Duration: 2 days (16 hours)

Price: contact us for price and further info