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Seeing Round Corners: White Paper, by Philip Forest, President of International Customer Experience Institute
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Customer Happiness on the Horizons: How to achieve Customer Happiness and Loyalty influenced by Happy Employees
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IDCXS2022 – International Digital Customer Experience Standard (pdf)
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ICXS2024 – International Customer Experience Standard (pdf)
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IDCXS2022 – International Digital Customer Experience Standard (Online Assessment)
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950.00
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ICXS2024 – International Customer Experience Standard (Online Assessment)
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950.00
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ICXS2019 – Implementation Toolkit – PACK 1
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IDCXS2022 – Implementation Toolkit – PACK 1
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IEHWS2023 – International Employee Happiness and Wellbeing Standard (pdf)
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149.00
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IEHWS2023 – International Employee Happiness and Wellbeing Standard (Online Assessment)
$
950.00
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EHWF2024 – International Employee Happiness and Wellbeing Framework – Assessment
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499.00
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DCXF2024 – Digital Customer Experience Framework – Assessment
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499.00
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CXF2024 – Digital Customer Experience Framework – Assessment
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499.00
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EHWF2024 – Employee Happiness and Wellbeing Framework PDF
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99.00
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DCXF2024 – Digital Customer Experience Framework PDF
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CXF2024 – Customer Experience Framework PDF
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99.00
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ICXN2024 Customer Experience Navigator
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499.00
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IDCXN2024 Digital Channels Customer Experience Navigator
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499.00
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ICXN2024 Customer Experience Navigator, PDF
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IDCXN2024 Digital Channels Customer Experience Navigator, PDF
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