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Seeing Round Corners: White Paper, by Philip Forest, President of International Customer Experience Institute

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Navigator Publication Bundle

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IEHWS2023 – International Employee Happiness and Wellbeing Standard Publication (PDF)

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IEHWS2023 – International Employee Happiness and Wellbeing Standard (Online Assessment)

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IEHWN2025 Employee Happiness and Wellbeing Navigator Explanation and Implementation guides (pdf)

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IEHWN2025 – Employee Happiness and Wellbeing Navigator (Online Assessment and Certification)

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IDCXS2022 – Implementation Toolkit – PACK 1

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IDCXS2022 – International Digital Customer Experience Standard (pdf)

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IDCXS2022 – International Digital Customer Experience Standard (Online Assessment)

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ICXS2024 – International Customer Experience Standard (pdf)

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ICXS2024 – International Customer Experience Standard (Online Assessment)

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ICXS2019 – Implementation Toolkit – PACK 1

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ICXS2019 – International Customer Experience Standard (pdf)

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ICXS2019 – International Customer Experience Standard (Online Assessment)

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ICXN2025 Customer Experience Navigator Explanation and Implementation guides (pdf)

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ICXN2025 Customer Experience Navigator (Online Assessment and Certification)

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IBDN2025 Business Director Navigator Explanation and Implementation guides (pdf)

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IBDN2025 Business Director Navigator (Online Assessment and Certification)

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Customer Happiness on the Horizons: How to achieve Customer Happiness and Loyalty influenced by Happy Employees

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AICXS2025 – Reputable and Effective AI within CX – Standard (pdf)

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AICXS2025 – Reputable and Effective AI within CX – Online Assessment

£950.00

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Seeing Round Corners: White Paper, by Philip Forest, President of International Customer Experience Institute

Navigator Publication Bundle

IEHWS2023 – International Employee Happiness and Wellbeing Standard Publication (PDF)

IEHWS2023 – International Employee Happiness and Wellbeing Standard (Online Assessment)

IEHWN2025 Employee Happiness and Wellbeing Navigator Explanation and Implementation guides (pdf)

IEHWN2025 – Employee Happiness and Wellbeing Navigator (Online Assessment and Certification)

IDCXS2022 – Implementation Toolkit – PACK 1

IDCXS2022 – International Digital Customer Experience Standard (pdf)

IDCXS2022 – International Digital Customer Experience Standard (Online Assessment)

ICXS2024 – International Customer Experience Standard (pdf)

ICXS2024 – International Customer Experience Standard (Online Assessment)

ICXS2019 – Implementation Toolkit – PACK 1

ICXS2019 – International Customer Experience Standard (pdf)

ICXS2019 – International Customer Experience Standard (Online Assessment)

ICXN2025 Customer Experience Navigator Explanation and Implementation guides (pdf)

ICXN2025 Customer Experience Navigator (Online Assessment and Certification)

IBDN2025 Business Director Navigator Explanation and Implementation guides (pdf)

IBDN2025 Business Director Navigator (Online Assessment and Certification)

Customer Happiness on the Horizons: How to achieve Customer Happiness and Loyalty influenced by Happy Employees

AICXS2025 – Reputable and Effective AI within CX – Standard (pdf)

AICXS2025 – Reputable and Effective AI within CX – Online Assessment

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